Invite your team
Last updated 2 October 2026
← Help centre · Getting started
Owners and Admins can invite people and choose their role.
- Open Admin, then Members.
- Enter the person’s email and choose a role, such as Admin, Manager, Employee or Guest.
- Send the invitation. They receive an email with a link to set a password and join.
Until they accept, the invitation shows under Members and can be cancelled. On paid plans you pay per active member each month; guests are free.
Roles decide what someone can do. Owners and Admins manage the workspace, Managers look after their own team, and Employees chat and use the tools. Guests are described in their own article.
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Was this not what you needed? Email support@intercomchat.com and tell us what you were trying to do.
Xypno Business Solutions Ltd. Questions? Email support@intercomchat.com.