Canvases, lists and tasks

Last updated 2 October 2026

← Help centre · Working in channels

Documents and to-dos that sit beside your conversations.

• Canvases are shared documents. Open Canvases in the sidebar to write one, or attach one to a channel so the people there can find it.
• Lists track work as rows you can assign and tick off.
• My tasks gathers everything assigned to you across lists.
• Each of these follows the same rule as messages: only people who can open the channel (or conversation) can open what belongs to it.

Related

• Channels and direct messages
• Threads, reactions and mentions
• Share files and record clips
• Search

Was this not what you needed? Email support@intercomchat.com and tell us what you were trying to do.

Xypno Business Solutions Ltd. Questions? Email support@intercomchat.com.